Mental health text line – HEAR 85258

Posted on September 30th, 2024

A new mental health free text messaging support service has launched in Cambridgeshire and Peterborough to help those who are struggling to cope.

Launched by NHS Cambridgeshire & Peterborough and in partnership with the national service SHOUT, the free to use text service HEAR 85258 provides real-time support to people of all ages who are struggling with their mental health.

When texting the word HEAR to 85258, the person will be connected to a mental health clinician who will take them from a place of crisis to a place of calm. During the confidential and anonymous conversation, the texter will be supported and signposted to local and national mental health services.

Texting HEAR to 85258 is free, discreet and it runs 24/7. It won’t appear on any bills and requires no app, password or registration. It is available for anybody who lives, works, or studies in Cambridgeshire and Peterborough.

For more information about what mental health services are available in Cambridgeshire and Peterborough, visit www.keep-your-head.com.

If you feel your or somebody’s life is at risk due to their mental health, dial 111 and listen for the option for the mental health crisis team.