Changes to how you order prescription requests

Posted on May 15th, 2025

From 1st June 2025, we are making important changes to how repeat prescriptions can be ordered. This decision has been made to ensure we are eliminating any potential errors and removing any unnecessary administrative tasks, benefiting both patients and healthcare providers.

Therefore, we will no longer accept medication requests through our Cpicb.chmcprescribing@nhs.net email address.

After the 1st June, you can request your medication using the following options below.

• Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
• NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have an NHS login.
• Online System – Visit reception with some photo ID for this to be set up on SystmOnline
• By repeat slip or on paper – You can put your request in on paper by dropping it through the letterbox.

The team in reception will be available to help any patients that need support to gain access to the above services – please come and see us.

Please note

Allow enough time: Please remember to allow 5 working days for processing and allow an additional 2-3 working days for your prescription to be dispensed by your pharmacy.

Order in advance: You can request prescriptions up to 10 working days in advance.