clickPatients on long-term medication can order repeat prescriptions in the following ways:
- Submit your completed tear off strip to the surgery by hand, fax or post
- Use our online facility via the link at the top of this page (for which you must initially apply to the practice for a PIN number)
Please do not telephone to order a repeat prescription due to the possible risk of errors.
The surgery uses its best endeavours to ensure repeat prescriptions authorised by your doctor are available for collection within two working days (excludes weekends/holidays) and these can be collected only during normal opening hours. Alterations to items on your prescription or new items added by the hospital may take slightly longer to prepare.
Electronic Prescription Service
There is a national programme underway which enables patients to nominate a usual pharmacy to receive their prescriptions electronically. You request your medication in the same way you usually do (online, via the pharmacist or completing a repeat medication slip and handing it into the surgery) but instead of you, or the pharmacy on your behalf, collecting the prescription from us, we send it to them electronically. This means, you can go directly to your pharmacy to collect your medication, which will hopefully be ready for you. As well as saving you time, using this system means we can trace where a prescription is at any given point therefore reducing inconvenience to you through miss-placed prescriptions. For further information on this service and how you nominate a pharmacy of your choice please click here for a leaflet.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Medications - Can you buy some of your medications over the counter?
Here is the CCG policy on when we would hope you will buy medication over the counter, rather than requesting it from your GP. Please click here to access this document
Please click here for the self care factsheet for over the counter medication